Code of Practice

In accordance with the Constitution, SRCP has a Code of Practice which must be strictly adhered to by all members. Members agree to:

• Abide by the Association’s rules and work to help achieve the aims and objectives of the National Upholstery, Carpet Cleaners & Restorers Association Inc.
• Strive constantly to improve the image of the industry and to promote the Association in the interests of the industry and the community.
• Maintain a high standard of technical performance as required by the Association through the provision of adequate equipment, training and qualified personnel.
• Recognise and respect the rights of our clients, and provide courteous and prompt handling of all service requests.
• Recognise and respect the rights of our professional competitors in a free competitive market system.
• Conform with all aspects of legislation relevant to our industry including Trade Practices, consumer protection, environmental protection, Occupational Health and Safety, consumer safety and industry employment regulations.
• Provide adequate safeguards for clients, employees and the general public by way of Public Liability and Workers’ Compensation insurance.
• Ensure that advertising and representation of service is honest, researched, factual and not misleading to the consumer, and that it is in the interests of the industry and the community.